Responsible Gaming at Rainbet
Rainbet treats play as leisure spending, never as income, and we build our platform so that every member can decide in advance how much time and money they are willing to commit. This page explains the safeguards available on your account and where to turn if the balance shifts.
- Our commitment as a licensed operator
Rainbet operates under a licence issued by the Anjouan Gaming Authority, reference ALSI-152406029-FI2, which obliges us to identify players at risk of harm and to intervene rather than ignore the signals.
Every member must be at least 18 years old, and in territories where the legal threshold is higher, that higher age applies. We run age and identity verification before withdrawals are released and we close accounts opened by minors immediately, returning any deposits made.
Staff working on player accounts complete periodic training on harm indicators. They are instructed to escalate concerns to our safer gambling team, and no member of staff is rewarded for persuading a player to keep depositing after a limit request has been made.
- Tools you can switch on today
Deposit caps can be applied on a daily, weekly or monthly basis from the Responsible Play area of your Rainbet profile. Reductions apply the moment you confirm them; increases are held for 24 hours so the decision is never made in the heat of a session.
Loss limits and wager limits work in the same way and stop new bets once the ceiling is reached, rather than simply warning you. A session clock can be set to interrupt play at fixed intervals and display how long you have been logged in and what your net position is.
Cool-off periods of 24 hours, seven days or one month suspend betting while leaving withdrawals open. Self-exclusion runs from six months to five years and cannot be reversed early — during that time we remove you from all marketing lists and block attempts to register a duplicate account.
- Spending that stays proportionate
Decide on a figure that you could lose entirely without altering your month: rent, mortgage payments, utilities, childcare and food must never be part of the calculation.
Rainbet does not offer credit, and we ask that you never fund an account with borrowed money, an overdraft or a card that belongs to somebody else. Payments from third-party instruments are rejected at the cashier.
Chasing is the single clearest route from entertainment to harm. If you find yourself increasing stakes to recover an earlier loss, stop for the day — the odds of the next round are entirely unaffected by what came before.
- Signs that deserve a pause
Concealing the size or frequency of your play from a partner, family member or friend is one of the earliest and most reliable warning signals.
Other indicators include borrowing to fund play, missing work or study, sleeping badly because of open positions, feeling irritable when unable to log in, or telling yourself that one more session will settle everything.
You can complete an anonymous self-assessment questionnaire linked from your account dashboard. It takes a few minutes, the answers are not stored against your profile, and the result will point you towards proportionate next steps.
- Protecting other people in your household
If a device is shared, install blocking software such as Gamban, GamBlock or BetBlocker so that gambling sites cannot be reached by anyone who uses it, including children.
Do not save Rainbet credentials in a shared browser, and enable two-factor authentication so that a session cannot be resumed by someone else who picks up your phone.
Relatives affected by another person's gambling are entitled to support in their own right. The organisations listed below help families as well as players, and they will speak to you without requiring the player's consent.
- GamCare National Gambling Helpline (UK) — 0808 8020 133, free and confidential, 24 hours a day
- GAMSTOP — free self-exclusion covering all operators licensed in Great Britain, at gamstop.co.uk
- Gordon Moody and Gamblers Anonymous — residential treatment and peer support groups across the UK
- Rainbet Safer Gambling team — reachable through live chat or the responsible play form in your account
The material on this page is general information about safer gambling and about the account controls Rainbet provides. It is not medical, psychological, financial or legal advice, and it does not replace an assessment by a qualified clinician or adviser. If gambling is causing you distress, contact one of the services listed above or speak to your GP.